Policy Privacy

  • 1. This Privacy Policy applies to all customers of the YAAN app’s mobile applications (“Platforms”). The terms “site” or “website” may refer to the platforms interchangeably. The policy is subject to occasional updates and changes. The most recent version can be found online
  • 2. By submitting data to YAAN or its agents, or by using our applications or services, you voluntarily consent to YAAN’s collection, use, sharing, processing, and retention of your data, as outlined in this Privacy Policy. Your data is essential for delivering the product or service you’ve requested. YAAN may process, retain, share your data with subsidiaries, agents, and third-party service providers within and outside Turkey, in compliance with applicable laws, for service provision.
    If so, please contact the seller directly for return address and instructions.
  • 3. YAAN and its associates are committed to confidentiality obligations. You may withdraw consent at any time. However, this could hinder compliance with legal obligations and provision of products/services.
  • 4. We employ robust technical and security measures to safeguard your information. We collect data securely and use firewalls and encryption for sensitive data. Though security can’t be guaranteed 100%, our measures make hacking challenging. It’s recommended not to share complete payment details via unencrypted electronic communications.
  • 5. When visiting YAAN Platforms, your browser transfers information to our server log files. Data includes visit time, viewed pages, IP address, referral site URL, and browser info. IP addresses are deleted or anonymized, enhancing user privacy. This anonymous data improves navigation and customer experience.
  • 6. We gather the information that could be useful in tailoring our adverts and online offer to our customers. This information is not used to identify you as a user; it is solely used for the optimization of our application, it is only used to provide our users with adverts and/or notifications of offers and services that are suited to their individual tastes, using click stream analysis (e.g., adverts for reduced trainers if a customer has been browsing our sports shoe selection). Our goal is to provide you with a shopping experience suited to your tastes and shopping preferences.
  • 7. Your continuous use of YAAN site authorizes data analysis for optimization. We collect non-identifying information to tailor adverts and online offers. This enhances your shopping experience without identifying users, ensuring privacy. Our website employs retargeting technology, optimizing online offers based on user behaviour. This is done through anonymized data analysis.
  • 8. We may share your contact information for product delivery. Phone numbers and email addresses are used for order notifications and promotions. We analyse data to provide personalized customer service. Payments are processed through our agent, ensuring data accuracy. Your order details are secure, accessible via your account.
  • 9. Payments that you make through our platforms will be processed by our agent. You must only submit to us or our Agent or the Site information, which is accurate and not misleading, and you must keep it up to date and inform us of changes.
  • 10. Your actual order details may be stored with us for security reasons. To access this information, log into your account on any of our Platforms. You can view completed, open, and dispatched orders, manage your address and bank details, and review newsletter subscriptions. Keep your personal access data confidential and do not share it with unauthorized parties. We are not liable for password misuse unless it’s our fault.
  • 11. We may share personally identifying information with affiliated companies and for commercial purposes, like advertising. Details might be shared with agents and subcontractors for various uses according to our Privacy Policy. We may exchange information with third parties for fraud protection and risk reduction. If we sell our business, databases containing personal information might be transferred.
  • 12. Your information may be shared with companies approved by you, such as social media sites. Our platforms may contain third-party advertising and links. Note that we aren’t responsible for their privacy practices or content. We target ads based on information we have on you.
  • 13. Your information may be shared with companies approved by you, such as social media sites. Our platforms may contain third-party advertising and links. Note that we aren’t responsible for their privacy practices or content. We target ads based on information we have on you.